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video{display:block;width:100%;max-height:68vh;border-radius:6px;background:#0b1312}.video-preview-title{margin-top:16px!important}.fulfillment-sections{display:grid;gap:10px}.fulfillment-sections details{border:1px solid var(--admin-line);border-radius:7px;background:var(--admin-surface)}.fulfillment-sections summary{padding:11px 12px;color:var(--admin-service-strong);font-weight:700;cursor:pointer}.history-row{display:grid;grid-template-columns:minmax(180px,1fr) auto;gap:4px 12px;border-top:1px solid var(--admin-line);padding:10px 12px}.history-row span{color:var(--admin-muted);font-size:12px}.history-row p{grid-column:1 / -1;margin:0;color:var(--admin-muted)}.history-row.current{border-left:3px solid var(--admin-service);background:var(--admin-service-soft)}.service-order-timeline{max-width:760px}.dialog-field{display:grid;gap:6px;margin-top:12px;color:var(--admin-muted);font-size:12px;font-weight:700}.dispatch-workspace-heading{display:flex;align-items:center;gap:16px}.dispatch-back-button{align-self:stretch;min-width:132px;border:0;border-right:1px solid var(--admin-line);padding:0 16px 0 0;color:var(--admin-service);background:transparent;font-size:13px;font-weight:700;cursor:pointer}.dispatch-back-button:disabled{cursor:not-allowed;opacity:.55}.dispatch-workspace{display:grid;grid-template-rows:minmax(0,1fr) auto;min-height:480px;height:calc(100vh - 190px);overflow:hidden;padding-top:12px}.dispatch-workspace-grid{display:grid;grid-template-columns:minmax(320px,.36fr) minmax(560px,.64fr);gap:12px;min-height:0}.dispatch-summary-panel,.dispatch-candidate-panel{min-width:0;border:1px solid var(--admin-line);border-radius:8px;background:var(--admin-surface)}.dispatch-summary-panel{overflow:auto;padding:16px}.dispatch-section-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;border-bottom:1px solid var(--admin-line);padding-bottom:12px}.dispatch-section-heading h3{margin:2px 0 0;font-size:17px}.dispatch-summary-list{margin:8px 0 0}.dispatch-summary-list>div{display:grid;grid-template-columns:76px minmax(0,1fr);gap:10px;border-bottom:1px solid var(--admin-line);padding:10px 0}.dispatch-summary-list dt{color:var(--admin-muted);font-size:12px}.dispatch-summary-list dd{margin:0;color:var(--admin-ink);font-size:13px;font-weight:600;line-height:1.55;word-break:break-word}.dispatch-current-technician{display:grid;gap:3px;margin-top:12px;border-left:3px solid var(--admin-dispatch);padding:10px 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small{margin-left:auto;color:var(--admin-subtle)}.dispatch-candidate-scroll{min-height:0;overflow:auto;padding:8px 12px;background:#f8fafa}.dispatch-candidate-list{display:grid;gap:8px}.dispatch-candidate-state{display:grid;place-content:center;gap:6px;min-height:240px;color:var(--admin-muted);text-align:center}.dispatch-candidate-state strong{color:var(--admin-ink)}.dispatch-candidate-card{position:relative;display:grid;grid-template-columns:18px minmax(180px,1fr) minmax(270px,.92fr);align-items:center;gap:10px;width:100%;border:1px solid var(--admin-line);border-left:3px solid var(--admin-success);border-radius:7px;padding:11px 12px;color:var(--admin-ink);background:var(--admin-surface);text-align:left;cursor:pointer;transition:border-color .14s ease,box-shadow .14s ease,background .14s ease}.dispatch-candidate-card:hover:not(:disabled){border-color:#8fbab5;box-shadow:0 4px 12px #0f393614}.dispatch-candidate-card:focus-visible,.dispatch-status-tabs 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small{overflow:hidden;color:var(--admin-muted);text-overflow:ellipsis}.dispatch-status-badge{border-radius:4px;padding:2px 6px;color:var(--admin-success);background:var(--admin-success-soft);font-size:11px;font-weight:700}.dispatch-status-badge.is-busy{color:var(--admin-warning);background:var(--admin-warning-soft)}.dispatch-status-badge.is-disabled{color:var(--admin-muted);background:#e4e9e8}.dispatch-candidate-reason{overflow:hidden;color:var(--admin-muted);font-size:12px;text-overflow:ellipsis;white-space:nowrap}.dispatch-candidate-match{display:flex;gap:10px;overflow:hidden;color:var(--admin-subtle);white-space:nowrap}.dispatch-candidate-match small{overflow:hidden;text-overflow:ellipsis}.dispatch-candidate-metrics{display:grid;grid-template-columns:repeat(3,minmax(64px,1fr));gap:8px;text-align:right}.dispatch-candidate-metrics>span{display:grid;gap:2px}.dispatch-candidate-metrics small{color:var(--admin-subtle);font-size:10px}.dispatch-candidate-metrics 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strong{display:block;color:var(--admin-ink);font-size:14px;font-weight:700}.service-order-discard-body p{margin:6px 0 0;color:var(--admin-muted);font-size:13px;line-height:1.6}.service-order-discard-icon{display:grid;place-items:center;width:32px;height:32px;border-radius:50%;color:var(--admin-warning);background:var(--admin-warning-soft);font-weight:800}@media (max-width: 1100px){.service-info-grid{grid-template-columns:1fr}.dispatch-workspace{height:auto;overflow:visible}.dispatch-workspace-grid{grid-template-columns:1fr;height:auto}.dispatch-summary-panel,.dispatch-candidate-scroll{max-height:420px}.dispatch-candidate-panel{min-height:560px}}.entity-management-page{display:grid;gap:16px;min-width:0}.entity-page-heading{display:flex;align-items:end;justify-content:space-between;gap:24px}.entity-page-heading h2{margin:4px 0 5px;color:var(--admin-ink);font-size:24px;line-height:1.25}.entity-page-heading p,.entity-boundary-note p,.entity-card-head p,.entity-inline-empty p,.status-control-block p,.technician-create-result p{margin:0;color:var(--admin-muted);font-size:12px;line-height:1.6}.entity-page-kicker{color:var(--admin-service);font-size:10px;font-weight:800;letter-spacing:.12em}.entity-create-button{flex:0 0 auto;min-width:112px}.entity-boundary-note{display:grid;grid-template-columns:4px minmax(0,1fr) auto;align-items:center;gap:12px;border:1px solid var(--admin-line);border-radius:6px;padding:11px 14px 11px 9px;background:var(--admin-surface)}.entity-boundary-note .boundary-mark{align-self:stretch;border-radius:4px;background:var(--admin-service)}.entity-boundary-note strong{color:var(--admin-ink);font-size:13px}.entity-boundary-note p{display:inline;margin-left:8px}.entity-sort-note{color:var(--admin-subtle);font-size:11px;white-space:nowrap}.technician-boundary .boundary-mark{background:var(--admin-dispatch)}.entity-search-field{display:block}.entity-search-field input{width:100%;height:36px;border:1px solid var(--admin-line-strong);border-radius:5px;padding:0 11px;color:var(--admin-ink);background:var(--admin-surface);outline:none}.entity-search-field input::placeholder{color:var(--admin-subtle)}.entity-search-field input:hover{border-color:#b3c4c1}.entity-search-field input:focus-visible{border-color:var(--admin-service);box-shadow:0 0 0 3px #0f6b631c}.entity-result-count{justify-self:end;align-self:center;color:var(--admin-muted);font-size:12px;white-space:nowrap}.entity-result-count strong{margin-right:3px;color:var(--admin-ink);font-size:16px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;clip-path:inset(50%)}.entity-table-shell{min-width:0;overflow:hidden;border:1px solid var(--admin-line);border-radius:6px;background:var(--admin-surface)}.table-scroll{overflow-x:auto}.entity-table{width:100%;min-width:1040px;border-collapse:collapse;table-layout:fixed}.technician-table{min-width:1240px}.entity-table th{height:42px;border-bottom:1px solid var(--admin-line);padding:0 14px;color:var(--admin-muted);background:#f7f9f8;font-size:11px;font-weight:700;text-align:left;vertical-align:middle;white-space:nowrap}.entity-table td{height:66px;border-bottom:1px solid #e8edec;padding:9px 14px;color:var(--admin-ink);font-size:12px;vertical-align:middle}.entity-table tbody tr:last-child td{border-bottom:0}.entity-table tbody tr{transition:background .12s ease}.entity-table tbody tr:hover,.entity-table tbody tr.selected{background:#f5faf9}.customer-table th:nth-child(1){width:180px}.customer-table th:nth-child(2){width:260px}.customer-table th:nth-child(3){width:150px}.customer-table th:nth-child(4){width:120px}.customer-table th:nth-child(5){width:110px}.customer-table th:nth-child(6){width:170px}.customer-table th:nth-child(7){width:100px}.technician-table th:nth-child(1){width:170px}.technician-table th:nth-child(2){width:190px}.technician-table th:nth-child(3){width:210px}.technician-table th:nth-child(4),.technician-table th:nth-child(5){width:105px}.technician-table th:nth-child(6){width:150px}.technician-table th:nth-child(7){width:170px}.technician-table th:nth-child(8){width:95px}.entity-person-cell{display:grid;grid-template-columns:32px minmax(0,1fr);align-items:center;gap:9px;width:100%;border:0;padding:0;color:inherit;background:transparent;text-align:left;cursor:pointer}.entity-person-cell:focus-visible{border-radius:4px;outline:2px solid var(--admin-service);outline-offset:3px}.entity-person-cell>span:last-child{min-width:0}.entity-person-cell strong,.entity-person-cell small,.table-primary,.table-secondary{display:block}.entity-person-cell strong{overflow:hidden;color:var(--admin-ink);font-size:13px;text-overflow:ellipsis;white-space:nowrap}.entity-person-cell small,.table-secondary{margin-top:3px;overflow:hidden;color:var(--admin-muted);font-size:11px;text-overflow:ellipsis;white-space:nowrap}.entity-monogram{display:inline-grid;place-items:center;width:32px;height:32px;border:1px solid #c5ded9;border-radius:50%;color:var(--admin-service-strong);background:var(--admin-service-soft);font-size:12px;font-weight:800}.entity-monogram.technician{border-color:#f2d0a4;color:#8f5207;background:var(--admin-dispatch-soft)}.entity-monogram.large{width:46px;height:46px;font-size:17px}.table-primary{overflow:hidden;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.table-wrap-text{display:-webkit-box;overflow:hidden;color:var(--admin-muted);line-height:1.45;-webkit-box-orient:vertical;-webkit-line-clamp:2}.record-count{color:var(--admin-muted);white-space:nowrap}.record-count strong{color:var(--admin-ink);font-size:14px}.record-divider{margin:0 5px;color:var(--admin-line-strong)}.tabular-number{font-variant-numeric:tabular-nums}.empty-cell{height:180px!important;color:var(--admin-muted)!important;text-align:center}.empty-cell strong,.empty-cell small{display:block}.empty-cell strong{color:var(--admin-ink)}.empty-cell small{margin-top:5px}.entity-loading-state{display:flex;align-items:center;justify-content:center;gap:9px;min-height:190px;color:var(--admin-muted);font-size:13px}.entity-loading-state.dialog-loading{min-height:420px}.entity-loading-dot{width:8px;height:8px;border-radius:50%;background:var(--admin-service);animation:entity-pulse 1.2s ease-in-out infinite}@keyframes entity-pulse{0%,to{opacity:.3;transform:scale(.7)}50%{opacity:1;transform:scale(1)}}.entity-detail-dialog.el-dialog{overflow:hidden;border:1px solid var(--admin-line);border-radius:8px;padding:0;background:var(--admin-canvas);box-shadow:0 18px 54px #0f39362e}.entity-detail-dialog .el-dialog__header{margin:0;border-bottom:1px solid var(--admin-line);padding:13px 18px;background:var(--admin-surface)}.entity-detail-dialog .el-dialog__title{color:var(--admin-ink);font-size:14px;font-weight:700}.entity-detail-dialog .el-dialog__body{max-height:min(82vh,900px);overflow-y:auto;padding:0}.entity-detail-workspace{display:grid}.entity-detail-hero{display:grid;grid-template-columns:minmax(250px,1fr) auto;gap:16px 24px;border-bottom:1px solid var(--admin-line);padding:20px 22px 18px;background:var(--admin-surface)}.entity-detail-identity{display:flex;align-items:center;gap:12px}.entity-detail-identity h2{margin:3px 0 2px;color:var(--admin-ink);font-size:20px;line-height:1.25}.entity-detail-identity p{margin:0;color:var(--admin-muted);font-size:11px}.entity-domain-chip{color:var(--admin-service);font-size:10px;font-weight:800;letter-spacing:.06em}.entity-domain-chip.technician{color:#a45f0a}.entity-detail-hero>.status{align-self:start}.entity-hero-facts{display:grid;grid-column:1 / -1;grid-template-columns:repeat(3,1fr);border:1px solid var(--admin-line);border-radius:5px;background:#fbfcfc}.entity-hero-facts>div{display:grid;grid-template-columns:1fr auto;gap:2px 10px;border-right:1px solid var(--admin-line);padding:10px 12px}.entity-hero-facts>div:last-child{border-right:0}.entity-hero-facts span,.entity-hero-facts small{color:var(--admin-muted);font-size:10px}.entity-hero-facts strong{grid-row:1 / 3;grid-column:2;align-self:center;color:var(--admin-ink);font-size:18px;font-variant-numeric:tabular-nums}.entity-hero-facts .fact-date{max-width:150px;font-size:12px;text-align:right}.entity-detail-columns{display:grid;grid-template-columns:minmax(0,1.75fr) minmax(290px,.8fr);gap:14px;padding:14px}.entity-detail-main,.entity-detail-side{display:grid;align-content:start;gap:14px;min-width:0}.entity-detail-card{min-width:0;border:1px solid var(--admin-line);border-radius:6px;padding:15px;background:var(--admin-surface)}.entity-card-head,.entity-card-head>div,.side-card-heading,.entity-record-head,.record-actions,.capability-form-footer{display:flex;align-items:center}.entity-card-head{justify-content:space-between;gap:16px;margin-bottom:13px}.entity-card-head>div{align-items:flex-start;gap:9px}.entity-card-head h3{margin:0 0 2px;color:var(--admin-ink);font-size:14px}.entity-card-index{display:inline-grid;place-items:center;flex:0 0 auto;width:26px;height:26px;border:1px solid var(--admin-line);border-radius:4px;color:var(--admin-service);background:#f7f9f8;font-size:9px;font-weight:800}.entity-record-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.entity-record-card{min-width:0;border:1px solid var(--admin-line);border-radius:5px;padding:11px;background:#fbfcfc}.entity-record-head{gap:6px}.entity-record-head strong{margin-right:auto;color:var(--admin-ink);font-size:13px}.entity-record-card p{margin:7px 0 4px;color:var(--admin-ink);font-size:12px;line-height:1.55}.entity-record-card small{color:var(--admin-muted);font-size:11px}.record-default-tag,.record-warning-tag{border-radius:999px;padding:2px 6px;font-size:9px;font-weight:700}.record-default-tag{color:var(--admin-service);background:var(--admin-service-soft)}.record-warning-tag{color:var(--admin-warning);background:var(--admin-warning-soft)}.record-actions{justify-content:flex-end;gap:10px;margin-top:8px}.danger-text{color:var(--admin-danger)!important}.entity-inline-empty{border:1px dashed var(--admin-line-strong);border-radius:5px;padding:20px;color:var(--admin-muted);background:#fbfcfc;text-align:center}.entity-inline-empty strong{color:var(--admin-ink);font-size:12px}.entity-inline-empty.compact{padding:10px}.entity-order-list{border:1px solid var(--admin-line);border-radius:5px}.entity-order-row{display:grid;grid-template-columns:minmax(0,1fr) 105px 150px;align-items:center;gap:12px;min-height:54px;border-bottom:1px solid var(--admin-line);padding:8px 11px;color:var(--admin-muted);font-size:11px}.entity-order-row:last-child{border-bottom:0}.entity-order-row strong,.entity-order-row small{display:block}.entity-order-row strong{color:var(--admin-ink);font-size:12px}.entity-order-row small{margin-top:2px}.entity-order-status{justify-self:start;white-space:nowrap}.side-card-heading{justify-content:space-between;gap:12px;margin-bottom:12px}.side-card-heading span{color:var(--admin-ink);font-size:13px;font-weight:700}.side-card-heading small{color:var(--admin-subtle);font-size:10px}.entity-side-form,.entity-capability-form,.entity-dialog-form{display:grid;gap:11px}.entity-side-form label,.entity-capability-form>label,.entity-dialog-form label{display:grid;gap:5px;color:var(--admin-muted);font-size:11px;font-weight:600}.entity-side-form input,.entity-side-form textarea,.entity-capability-form input,.entity-capability-form textarea,.entity-dialog-form input{width:100%;min-height:36px;border:1px solid var(--admin-line-strong);border-radius:5px;padding:8px 10px;color:var(--admin-ink);background:var(--admin-surface);outline:none;resize:vertical}.entity-side-form input:focus-visible,.entity-side-form textarea:focus-visible,.entity-capability-form input:focus-visible,.entity-capability-form textarea:focus-visible,.entity-dialog-form input:focus-visible{border-color:var(--admin-service);box-shadow:0 0 0 3px #0f6b631c}.entity-side-form input:disabled,.entity-capability-form input:disabled,.entity-capability-form textarea:disabled{color:var(--admin-muted);background:var(--admin-gray-soft)}.entity-side-form label small,.entity-capability-form label small{color:var(--admin-subtle);font-size:10px;font-weight:400;line-height:1.5}.service-state-line{margin-bottom:11px}.service-state-line p{margin:8px 0 0;color:var(--admin-muted);font-size:11px;line-height:1.6}.service-state-card>.ghost-button{width:100%}.entity-log-list{display:grid;gap:3px}.entity-log-row{display:grid;grid-template-columns:7px 1fr;gap:9px;min-height:42px;padding:5px 0}.entity-log-row>span{width:7px;height:7px;margin-top:5px;border:2px solid var(--admin-service);border-radius:50%;background:var(--admin-surface)}.entity-log-row strong,.entity-log-row small{display:block}.entity-log-row strong{color:var(--admin-ink);font-size:11px;line-height:1.5}.entity-log-row small{margin-top:2px;color:var(--admin-subtle);font-size:10px}.technician-status-rail{display:grid;grid-template-columns:auto 18px auto;align-items:center;gap:7px;align-self:start}.technician-status-rail>div{display:grid;gap:4px}.technician-status-rail small{color:var(--admin-muted);font-size:9px}.status-rail-arrow{color:var(--admin-line-strong)}.load-meter{display:grid;grid-template-columns:minmax(72px,1fr) auto;align-items:center;gap:7px}.load-meter>span{height:5px;overflow:hidden;border-radius:999px;background:var(--admin-gray-soft)}.load-meter i{display:block;height:100%;border-radius:inherit;background:var(--admin-dispatch)}.load-meter strong{color:var(--admin-ink);font-size:10px;font-variant-numeric:tabular-nums;white-space:nowrap}.entity-capability-form{grid-template-columns:repeat(2,minmax(0,1fr))}.entity-capability-form>label:nth-of-type(2){grid-column:1 / -1}.capability-form-footer{grid-column:1 / -1;justify-content:space-between;gap:16px;border-top:1px solid var(--admin-line);padding-top:12px}.status-control-block{border-top:1px solid var(--admin-line);padding:12px 0 2px}.status-control-block:first-of-type{border-top:0;padding-top:0}.status-control-block>div:first-child>span{color:var(--admin-muted);font-size:10px}.status-control-block>div:first-child>strong{display:block;margin-top:2px;color:var(--admin-ink);font-size:14px}.status-control-block p{margin-top:4px}.status-control-block .button-row{margin-top:9px}.status-control-block.muted{opacity:.62}.entity-definition-list{display:grid;gap:8px;margin:0}.entity-definition-list>div{display:grid;grid-template-columns:68px minmax(0,1fr);gap:10px;border-bottom:1px solid #e8edec;padding-bottom:8px}.entity-definition-list>div:last-child{border-bottom:0;padding-bottom:0}.entity-definition-list dt{color:var(--admin-muted);font-size:10px}.entity-definition-list dd{margin:0;color:var(--admin-ink);font-size:11px;line-height:1.45;text-align:right}.entity-edit-dialog.el-dialog,.technician-create-dialog.el-dialog{overflow:hidden;border:1px solid var(--admin-line);border-radius:8px;padding:0;background:var(--admin-surface);box-shadow:0 18px 54px #0f39362e}.entity-edit-dialog .el-dialog__header,.technician-create-dialog .el-dialog__header{margin:0;border-bottom:1px solid var(--admin-line);padding:15px 18px}.entity-edit-dialog .el-dialog__body,.technician-create-dialog .el-dialog__body{padding:18px}.entity-edit-dialog .el-select{width:100%}.technician-create-result{display:flex;align-items:center;gap:12px;border:1px solid var(--admin-line);border-left:3px solid var(--admin-dispatch);border-radius:5px;padding:10px 12px;background:#fbfcfc}.technician-create-result strong{color:var(--admin-ink);font-size:12px}@media (max-width: 1280px){.entity-result-count{justify-self:start}}@media (max-width: 900px){.entity-page-heading{align-items:flex-start;flex-direction:column}.entity-boundary-note{grid-template-columns:4px 1fr}.entity-sort-note{grid-column:2;white-space:normal}.entity-detail-hero,.entity-detail-columns,.entity-hero-facts,.entity-record-grid,.entity-capability-form{grid-template-columns:1fr}.entity-hero-facts{border:0;gap:8px;background:transparent}.entity-hero-facts>div{border:1px solid var(--admin-line)}.technician-status-rail{justify-self:start}.capability-form-footer,.entity-capability-form>label:nth-of-type(2){grid-column:auto}.entity-order-row{grid-template-columns:1fr auto}.entity-order-row time{grid-column:1 / -1}}@media (prefers-reduced-motion: reduce){.entity-loading-dot{animation:none}.entity-table tbody tr{transition:none}}